Privacy Policy

Information we process

We process the information you enter, including names, pronouns, relationships, profile details, facts about friends, quiz answers and message text. If you choose to upload a photo, we process that image to create an avatar and may derive visual descriptions and face-position information for illustration and cropping. We also store generated avatars, scripts, videos, generation status and error information.

If you use dictation, Apple’s speech recognition services process microphone audio to produce editable text. Recognition runs on device where supported and may otherwise use Apple’s services. Bonkers sends the resulting message text when you submit it; the dictation feature does not upload the microphone recording to our backend.

The shared beta saves your selected profile locally. The sign-in build uses Clerk for authentication and session management, and stores an authentication identifier to associate your account with your characters and content. Signing out clears account-bound views; it does not delete your account. Device preferences may remain locally. Our hosting and infrastructure providers may process IP addresses, request information and technical logs to deliver and protect the service. TestFlight may provide us with testing feedback and crash information.

How we use information

We use this information to run the app, remember your preferences, create and show avatars and videos, maintain quiz progress, respond to support requests, and diagnose errors and abuse. Photos are used for creative avatar generation, not to authenticate your identity. AI output may be inaccurate.

Service providers and sharing

We use Clerk for authentication in the sign-in build, Convex for backend data and private file handling, Railway for generation workers, Cloudflare R2 for media storage and delivery, and Vercel for the website. Generation requests may send your submitted photos, avatar images, message text and relevant profile details to fal.ai and its model providers. Script generation may use OpenRouter and its model providers. Apple provides platform features, speech recognition and TestFlight. These providers process data to provide their services under their applicable terms and privacy policies.

We do not sell your personal information or use the app’s content for targeted advertising. We may disclose information where required by law, to protect people and the service, or as part of a business transfer. A person who receives a media link can save or share it.

Storage and retention

Profile information, submitted photos, quiz records, generated media and operational records remain stored until removed or no longer needed to operate the service. This beta does not yet apply a fixed automatic deletion schedule. Service-provider logs, caches and backups may retain copies after removal from the active service. We cannot remove copies that other people have independently saved or shared. Data may be processed outside your country, including in the United States.

Account deletion in the sign-in build

Open your account screen and choose Delete my account. After confirmation and recent sign-in verification, account access ends immediately. Cleanup removes account-owned characters, facts, answers, messages, raw photos and generated media, and then deletes the Clerk identity. Failed cleanup is retried. A minimal identity tombstone prevents delayed events or tokens from recreating a deleted account; a cleanup record tracks completion and public-media review. Public showcase copies are flagged for separate removal review. Old shared-beta media links, independent copies and provider backups are not automatically revoked by deleting a staging account. Contact support about these copies or a deletion that has not completed.

Your choices and requests

You can edit profile details and remove individual facts using the app where those controls are available. You can decline or revoke camera, photo and microphone access in your device settings. Clearing local app or browser data resets local preferences; it does not delete backend records.

For access, correction, deletion of a profile or associated photos and videos, or other privacy requests, email bonkers@hypersocial.ai. Include enough information to identify the relevant profile or content. We may ask for information to verify your connection to it before acting. Depending on where you live, you may have additional rights, including to object to processing or complain to a privacy regulator.

Children

Bonkers is not intended for children under 13. If you believe a child has provided personal information, contact us so we can investigate and remove it as appropriate.

Changes

We may update this policy as the beta develops. We will update the effective date and provide additional notice of material changes where required.